Angelica Vasquez

"I was nervous about starting the process of looking for insurance. I thought it was going to be a long and frustrating experience. State Farm was the first and only place I had to look. The staff is so kind and helpful. Miss. Angel was a true Angel. She was patient with me and I could tell she really wanted to find me the best insurance that fit what I was looking for. She got just what I wanted and more all within my budget. 10 out of 10 I would suggest to anyone to go to Angel for great service."

"Angel was nice, and very patient. Although I decided to wait to purchase coverage, I referred several of my family members. My sister got life and auto with her. The customer service was amazing. They provided detailed information & I didn’t feel lost or confused about what was being offered. 10/10 would recommend this office."

"(Translated by Google) Thanks for all your help, excellent work and customer service, thanks for all the patience after being with another agency for 40 years, it is not easy to change, better coverage and much better price!!! (Original) Gracias por toda tu ayuda, excelente trabajo y servicio al cliente, gracias por toda la paciencia después de estar con otra agencia por 40 años no es fácil el cambio, mejor cobertura y mucho mejor el precio!!!"

"I have been a State Farm Policy holder for over 19yrs and recently switched State Farm Agents due to customer service related issues. I wasn't sure what to expect with my new Agent, Angelica Vasquez but after working with her and her team for a few years now I must say from a Customer Service perspective they consistently EXCEED my expectations. No matter what team member is assigned to assist me, the service level is always the same, "EXCEPTIONAL". In todays society, 'POST PANDEMIC/REMOTE WORK', most companies are struggling with maintaining 'OK/mediocre' customer service levels, sadly! Thus, to find a company that continuously exceeds their customers expectations is refreshing! Today, Saida Madrigal (Sales Manager) did it again with her prompt, honest, professional handling of a vacant property comparison quote I requested. She prepared the quote for me in record time, called me to discuss immediately, and gave her honest feedback about the differences and what & why policy #1 would be best fit for my needs vs policy #2. The previous day Wendy Armijo-Velez (Service Manager) assisted my mother-in-law with a Change of Beneficiary request imploring the same exceptional service level. Can't say enough about the team Angelica has put together! KEEP UP THE GREAT SERVICE GUYS!"

"Everyone in the office was very helpful and friendly. Saida Madrigal helped my mom's transition from Georgia coverage to Texas coverage effortless and efficient. Her attention to detail and thoroughness made our experience top notch! This office is setting the bar high for customer service - I highly recommend you go here for your insurance needs!"

"I recently moved to Houston and was transferring my prior policy. My referring agent gave me clear instructions on how I should do it to best save money. In calling this office not only did it take a long time to talk to a person each time I called, but they did not transfer the policy the way they should have and would have costed me money and lost my discounts if my prior agent hadn't caught it. This was despite the instructions from my prior agent and me explaining several times what needed to be done. In addition I set up two meetings to talk with a representative and both times I was put on hold. The first time they told me they were busy and couldn't talk even though I had set the time with them the day before. I will be canceling and transferring my service to another State Farm Office"

"My insurance agent Renee was very knowledgeable and professional. I think the best part about my experience with her was her communication I felt like I knew what was happening every step of the way and that she was doing everything possible to get us the best value for our money when it came too State Farm! P.S She also lets you know all the BENEFITS you get. you think its just insurance but no no no all sorts of cool stuff 10/10 would recommend"

"Have had different experiences with different car insurance agents... but today's visit was awesome Claudia was really helpful in every aspect... she made sure I got the best coverage and low car insurance pay to walking out with a life insurance quote and a home insurance quote... she explained everything with detail every step of the way.. her services was amazing that I would refer her to any one.. thank you Claudia for you help I will be seen you soon...again!"

"Getting insurance for my parents was a huge decision for my family and I and a very personal moment for us. Renee Hernandez was so amazing through out the whole process! Made it easy and seamless. I was happy with the overall coverage we went with and the rates were affordable for me. Thank you SO much Renee, you've made a huge difference in our lives and I know it's something that I will forever be grateful for."